Shipping & Returns

 

Shipping Information

Our coffees come from a long ways away, but from people just like you. We source our beans directly from small farms and estates in order to ensure the highest quality cup of coffee while making sure the farmer is paid a wage that is much better than fair trade rates.

We try to get all of our orders out the door within 48 hours. We ship USPS all across the United States. Orders placed for delivery within the towns of Springfield, West Springfield East Longmeadow, Enfield, Agawam, and Chicopee may be delivered by hand instead of through the mail. It helps us get to know our customers better!

Local Delivery — $2 flat rate for customers in Hampden County and Hartford County
USPS Shipping — $Charged by weight

 

 

Easy Returns & Exchanges

Receive an incorrect order? unsatisfied with the product? Please reach out to us and let us know what the problem is. Returns and exchanges can be easily accommodated, and our return mailing address is:

Monsoon Roastery
143 Main Street, Suite 302, Springfield, MA 01105