Shipping & Returns

 

Shipping Information

Our coffees come from a long ways away, but from people just like you. We source our beans directly from small farms and estates in order to ensure the highest quality cup of coffee while making sure the farmer is paid a wage that is much better than fair trade rates.

We try to get all of our orders out the door within three business days. We ship USPS all across the United States.

For Local Deliveries, we teir our shipping prices in the following zones:

Local Delivery Zone 1 — $2 flat rate for customers of:

Springfield, Indian Orchard & East Longmeadow

Local Delivery Zone 2 — $3 flat rate for customers of:

Longmeadow, Hampden, Agawam, Feeding Hills, West Springfield & Chicopee

Local Delivery Zone 3 — $4 flat rate for customers of:

Holyoke, Westfield, Wilbraham, Southwick

Local Delivery Zone 4 — $3.25 flat rate for customers of:

Enfield, Suffield & Somers


USPS Shipping — Charged by weight for:

Continental U.S.

 

 

Easy Returns & Exchanges

Receive an incorrect order? unsatisfied with the product? Please reach out to us and let us know what the problem is. Returns and exchanges can be easily accommodated, and our return mailing address is:

Monsoon Roastery
270 Albany Street, Springfield, MA 01105